Privacy Policy
Maxicide Privacy Policy
Maxicide is a brand of CBON Cosmetic Brands of North America Inc. ("Maxicide," "CBON," "we," "us," or "our"). We respect your privacy and are committed to handling personal information responsibly and in accordance with applicable Canadian privacy laws.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit the Maxicide website, complete a form, sign a pledge, enter a contest, request information, subscribe to communications, contact us, or otherwise interact with us.
1. Personal information we collect
Depending on how you interact with us, we may collect:
- **Contact information**, such as your name, email address, telephone number, mailing address, and postal code.
- **Professional or business information**, such as your company, salon, barbershop, profession, job title, province or territory, and distributor interests.
- **Form and campaign information**, such as pledge participation, contest entries, training requests, product or distributor inquiries, messages, and communication preferences.
- **Technical and usage information**, such as IP address, browser and device type, approximate location, referring page, pages viewed, links selected, and dates and times of visits.
- **Consent records**, such as when and how you agreed to receive marketing communications or selected cookie preferences.
- **Other information you choose to provide** when communicating with us.
Please do not provide personal information that is not needed for your request.
2. How we collect information
We may collect personal information:
- directly from you through website forms, email, telephone, campaign pages, contest entries, subscriptions, and other communications;
- automatically through Wix and common website technologies, including cookies and analytics tools; and
- from service providers, distributors, business partners, social media platforms, or advertising partners where permitted by law.
3. How we use personal information
We may use personal information to:
- operate, maintain, secure, and improve our website and services;
- respond to questions, requests, complaints, and distributor inquiries;
- provide product, training, campaign, and event information;
- administer pledges, promotions, contests, and prize fulfilment, including confirming eligibility and contacting winners;
- send newsletters, campaign updates, contest news, product information, and offers where you have consented or where otherwise permitted by law;
- understand website use, measure campaign performance, and improve content and advertising;
- remember preferences and provide relevant website experiences;
- prevent fraud, misuse, security incidents, and other harmful activity;
- maintain business, consent, and compliance records; and
- meet legal, regulatory, tax, accounting, and contractual requirements.
If a contest or promotion has separate rules, those rules may include additional information about how personal information is handled.
4. Consent and marketing communications
We obtain consent where required by law. The type of consent depends on the information involved, its sensitivity, and how it will be used.
Consent to receive promotional communications is optional and is not required to submit a pledge, enter a contest, or make an inquiry unless clearly stated otherwise. You may withdraw marketing consent at any time by selecting the unsubscribe link in an email or contacting us. We may still send service, transactional, contest administration, security, or legal messages when appropriate.
Withdrawing consent does not affect collection, use, or disclosure already permitted by law and may limit our ability to provide some services.
5. Cookies and similar technologies
Our website is built and hosted using Wix. We use Wix's standard website tools and cookies, Google Analytics 4, and Microsoft Clarity to understand website use, improve performance, and identify usability issues. We also use Google Search Console and Bing Webmaster Tools to understand how people find our website through search engines and to monitor website search performance.
These services may process technical information such as IP address, device and browser information, general location, pages visited, interactions, and referral information. Cookies and similar technologies may support:
- essential website operation and security;
- form submission and session management;
- remembering preferences;
- website analytics and performance measurement; and
- campaign and referral measurement.
Where required, non-essential technologies are used only after you provide consent through our cookie banner or preference tool. You can update your choices through available cookie settings and may also control cookies through your browser. Blocking some technologies may affect website functions.
Wix, Google, Microsoft, and providers of embedded content, social media tools, videos, maps, or links may process information under their own privacy policies.
6. When we share personal information
We may share personal information with:
- website hosting, form, customer relationship management, and technical service providers;
- email, cloud storage, analytics, advertising, security, and IT providers;
- contest administrators, promotional partners, delivery providers, and professional advisers;
- authorized distributors or business partners when needed to answer your request or provide requested product information;
- regulators, law enforcement, courts, or other parties when required or permitted by law; and
- a buyer, successor, or adviser in connection with a proposed or completed business transaction, subject to appropriate confidentiality measures.
Service providers may use personal information only to perform services for us or as otherwise permitted by law. We do not sell or rent personal information.
7. Processing outside your province or Canada
Some service providers may store or process personal information outside your province or outside Canada. In those locations, information may be subject to local laws and may be accessible to courts, law enforcement, or government authorities. We use contractual, administrative, and technical measures appropriate to the circumstances when engaging service providers.
Contact our Privacy Officer for information about our use of service providers outside Canada.
8. Retention
We retain personal information only for as long as reasonably needed for the purposes described in this policy, to maintain required business and consent records, or to meet legal obligations. Retention periods vary based on the type of information, its purpose, and applicable requirements. When information is no longer required, we delete, destroy, or anonymize it using appropriate measures.
9. Security
We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of personal information. These measures are designed to reduce risks such as loss, theft, unauthorized access, use, alteration, or disclosure. No website, network, or storage system is completely secure, so we cannot guarantee absolute security.
10. Your privacy choices and rights
Subject to applicable law, you may ask us to:
- explain whether we hold personal information about you and how it has been used or disclosed;
- provide access to your personal information;
- correct inaccurate or incomplete information;
- withdraw consent;
- delete information that we are not legally required to keep; or
- address a question or complaint about our privacy practices.
We may need to verify your identity before completing a request. Legal exceptions may apply. If we cannot fulfil a request, we will explain why where required.
You may also make a complaint to the privacy regulator responsible for your province or territory or to the Office of the Privacy Commissioner of Canada, as applicable.
11. Third-party websites and services
Our website may contain links to distributors, social media platforms, maps, or other third-party websites and services. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing personal information.
12. Children
Our website and campaigns are intended for professionals and general adult audiences. We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided personal information to us, contact our Privacy Officer.
13. Changes to this policy
We may update this Privacy Policy to reflect changes to our practices, technologies, services, or legal obligations. The revised version will be posted on this page with an updated date. We will provide additional notice when required by law.
14. Contact us
Questions, requests, or complaints may be directed to:
**Privacy Officer**
CBON Cosmetic Brands of North America Inc. / Maxicide
Email: **info@maxicide.ca**
Mailing address: **1255B Reid Street, Unit 5, Richmond Hill, Ontario L4B 1G1, Canada**
Please do not send sensitive personal information by unsecured email.
**Effective date:** September 28, 2026
**Last updated:** September 28, 2026